Enterprise Partner Success Manager

Own the household-name partners of a Series A marketplace payments platform, from the C-suite down. Fully remote, US.

About the role

Remote, United States

Full-time

Our client is a venture-backed, Series A payments platform that lets leading health and wellness brands accept HSA and FSA dollars at checkout, a pool of nearly $150 billion that too often goes unspent. Its largest partners are household names, and their leadership teams expect a partner who understands their business as well as they do.

You’ll own the company’s most important partner relationships, from the C-suite to the teams running checkout every day. You’ll lead executive business reviews built on sharp decks and clear performance data, map each partner’s stakeholders, and grow accounts through new product lines, channels and subscription offerings. You’ll coordinate complex launches across partner teams and internal Product, Engineering and Sales, and spot risk well before renewal.

This suits an enterprise customer success or account management professional with five or more years of experience, real executive presence, and a strong grasp of how conversion and order value move a large brand’s P&L. You’ll work directly with leadership and stay calm when a major partner escalates.